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Terms & Conditions


1. Introduction
(a) This website (Site) is operated by Osmond Saint (AOS Group) (ACN 47790309552) (we, our, or us).

2. Use of the Site, Account, and Orders
(a) By placing an order on the Site, you agree to these Terms.

(b) To purchase products on the Site, you must be at least 18 years old and hold a valid credit card.

(c) Products can be bought with or without an account.

(d) Ensure your account information is accurate and up-to-date. We will manage your personal information as per our Privacy Policy. Keep your account details secure; you are responsible for all activity on your account.

(e) Orders placed through the Site indicate your intent to purchase the product(s) at the listed price, including delivery fees and taxes.

(f) Review your order details before submission. You will receive an order confirmation email upon placing an order.

(g) Product availability is subject to change. We aim to keep our stock levels accurate on the Site.

(h) Products available for pre-order will be clearly marked. Refer to our ‘Pre Order’ policy for more details.

(i) We reserve the right to cancel orders before delivery for various reasons, including but not limited to, supply issues or errors on our Site. We will contact you using the details provided at the time of order.

3. Products
(a) We strive to ensure all product details on the Site are accurate and reflect our in-store offerings.

(b) Prices are listed in the specified currency, with taxes detailed separately if applicable.

(c) Products are intended for personal use only. Resale is prohibited, and we may limit or cancel orders that breach these Terms.

(d) We may limit sales of our products to certain individuals or regions at our discretion.

4. Price and Payments
(a) The purchase price, including any applicable delivery costs, must be paid upfront.

(b) Payments must be lawful; we accept ShopPay, PayPal, and Google Pay. We do not store credit card details; payment information is managed by Shopify.

(c) International deliveries may incur additional customs charges or taxes.

(d) Promotional discount codes may be offered for certain products on the Site.

5.Shipping, Delivery, and Returns
Refer to our ‘Shipping, Delivery & Returns’ Policy for detailed information.

(a) Subject to consumer law, our liability for any issues arising from these Terms is limited to the amount you paid for the products.

(a) Disputes should first be attempted to be resolved through mediation.

(b) Notices must be sent via post or email, deemed served 48 hours after posting or upon email transmission.

(c) We are not liable for delays or failures caused by events beyond our control.

(d) Feedback and complaints are welcomed and will be addressed promptly.

(e) You cannot assign your rights under these Terms without our consent.

(f) We may update these Terms at our discretion; please review them before placing an order.

(g) These Terms are governed by the laws of South Australia, Australia.

(h) We are not responsible for the content of third-party sites linked from our Site.

Detailed definitions of terms used within these conditions.

For any questions and notices, please contact us at:


Represented by Collison and Co, Adelaide, South Australia SA 5000

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